بررسی ارتباط بین رضایت و فرسودگی شغلی پرستاران با رضایت بیماران در شهر شیراز در سال 1391
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Abstract:
Background & Aim: Patients often build their perceptions about the quality of health services on the care provided for them in hospitals by nurses. The present study aimed to assess the relationship between the job satisfaction and burnout among nurses with patients' satisfaction in Shiraz hospitals in 2012 . Methods & Materials: In this cross-sectional study, participants were selected through a multi-stage sampling . A total of 280 nurses and 560 patients were recruited to the study. Data were collected using the Spector's job satisfaction and the Maslach Burnout questionnaire s. The structural equation modeling and the confirmatory factor analysis were used to analyze the data in the SPSS and AMOS . Results: There were significant relationships between the nurses' job satisfaction and burnout with the patients' satisfaction. Also , there was a negative and significant relationship between the job satisfaction with burnout among nurses (P<0.001) . Conclusion: T he factors affecting job satisfaction and burnout among nurses should be considered in promoting health care provided by nurses .
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بررسی ارتباط بین رضایت و فرسودگی شغلی پرستاران با رضایت بیماران در شهر شیراز در سال ۱۳۹۱
زمینه و هدف: با توجه به این که بیماران اغلب کیفیت خدمات ارایه شده از بیمارستان را بر پایه درک خود از مراقبت پرستاری بنا می کنند و چون خدمات پرستاری نقش بسیار مهمی در رضایت بیماران دارد، می توان انتظار داشت ک ه متغیرهای رضایت شغلی و فرسودگی شغلی پرستاران بر رضایت بیماران تأثیرگذار باشد. از این رو پژوهش حاضر با هدف تعیین تأثیر رضایت و فرسودگی شغلی پرستاران بر رضایت بیماران در بیمارستان های شهر شی...
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Journal title
volume 20 issue None
pages 30- 42
publication date 2014-11
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